I have a Dyson MK2 hand dryer that is going off intermittently. I've cleaned the intake and the lenses but the unit still turns on by itself.
-Adam G
Hi,
Adam,
Your MK2 Airblade is an older version of the current Dyson AB14 hand dryer. Since it is likely more than 5 years old, this unit will not be under warranty.
There
are a number of things that can cause a hand dryer to go off automatically. I will list them by the most likely.
- The sensors are bad. They need to be replaced. You can purchase sensors for many hand dryers at Restroom Direct, however, Dyson handles all of their parts and warranty work themselves, so you need to call them at 888-DYSON-AB (for Air Blade). Your MK2 is probably too old for the 5-year warranty, so I am not sure how they will handle the replacement.
- You have a blockage over the sensors. You have already addressed that by cleaning them, but make sure there are no permanent scratches or smudges that can’t be fixed by cleaning. If so, you will have to contact Dyson for replacement parts.
- You have some sort of ghosting issue where bright lights and reflections in the bathroom are setting off the sensors. In that case you need to either change the lighting or move the dryer.
- You are having electrical
surges in the wiring. An
electrician could test that for you.
If you need a new Dyson Airblade, please come to us and we will be happy to help. The new Dyson 9kJ is a fabulous new hand dryer that you should look at. https://www.restroomdirect.com/dyson-9kJ-HU03-hand-dryer.aspx
Best of
luck and let us know if you have any other questions.
Hand Dryer Expert
